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Sales & customer services > Customer services > How can we help?
How can we help?
NVC's Customer Services department exists to help you with all post-sales enquiries. Contact us whenever you have:
- ordered a product by mistake
- no longer require a product you've ordered or received
- have a product you believe is faulty
- would like to have a product serviced
- need to discuss a concern with us
Customer Services is responsible for:
- Registering all product returns
- Organising product collections
- Chasing timed deliveries
- Monitoring the progress of repairs and servicing whether undertaken by ourselves or by a manufacturer
- Raising repair estimates
- Issuing account credits
This is by no means an exhaustive list. If you have any post-sales enquiry, please contact customer services.
For all such Customers Services enquiries, please contact Joanne Wilde, Customer Services Administrator on 01706 362227 or email Joanne at joanne.wilde@networkvideocentre.co.uk.
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01706 364 411
01706 367 600
info@networkvideocentre.co.uk