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Sales & customer services > Customer services > Our guarantee

Our guarantee

21 Day Money Back Guarantee

NVC will credit or exchange standard products purchased from us without question, provided that the goods are returned in their original packing, with all manuals, connectors and ancillary items, and are unused. The goods must be returned to us within 21 days of invoice date for this Money Back Guarantee to apply.

This guarantee does not affect your statutory rights. Items such as software or video printers etc, are not covered by our 21 Day Money Back Guarantee.
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